About Harthill PCN

Harthill Primary Care Network (PCN) is  a collaboration of seven GP practices, led by a Clinical Director, working together to support a common goal : to improve the health outcomes for our patients

We know that our strength lies not only in the words we stand by but in the actions of our care teams in understanding our patient needs and working with them to deliver best possible care partnerships

Our GP practices agree that, by working across geographical boundaries, we can help our teams and our patients overcome challenges, improve lives and support more people, more efficiently and more effectively, with a shared passion and energy, to deliver the best possible health outcomes.

Who is Harthill PCN

The seven GP practices who form Harthill Primary Care Network (PCN) all operate as individual, independent practices. The network is our opportunity to join forces in sharing best practice and innovation, combining experience and skills to the benefit of all our patients

Our Clinical Director is a practising doctor whose role is to guide and lead the practices in reviewing current provision as well as driving service redesign and delivery. The work of the Clinical Director includes supporting our practices in developing community focused services and forging closest possible links with hospital, social and community care providers to improve patient pathways on their health journey.

The role does not mean the Clinical Director is responsible for how network practices are run or how they provide services to their individual patients : that remains for the individual practice.

The member practices of Harthill PCN are shown below. Clicking on each practice will take you their own website and where you can find out more details about them:

        ANLABY SURGERY. Haltemprice              COTTINGHAM HALLGATE SURGERY

        MARKET WEIGHTON SURGERY               NORTH FERRIBY SURGERY                                          

        PARK VIEW SURGERY. Hessle                  PEELER HOUSE SURGERY. Hessle       

        WILLERBY and SWANLAND SURGERY

What Harthill PCN is doing

Much of what our network does is build up links with our members practices to ensure we can support each other and develop services that work across the area we cover. Two examples which are of particular focus to us between now and April 2021 are shown below. We have also made available a range of self-help / self-care booklets and links to support patients with their own healthcare. You can find out more about these in the Help Yourself to Network Services section of our website.

 Enhanced health in Care Homes 

Of particular focus is our work establishing enhanced care home support that provides improved access for residents to a healthcare visiting service.

Led by a paramedic and backed up by a pharmacist team we aim to reduce the time taken by individual care homes to get in touch with a healthcare team

Supporting this service we are focusing on developing a medication optimisation service 

This is a major development that will ensure our care homes are able to access the best support for their residents  

 Bereavement advice and support 

Working with colleagues at Humber NHS Trust and using the expertise of our network Social Prescribers we have developed a Bereavement Protocol which has been adopted across our network surgeries.

This aims to ensure bereaved families, friends and carers have access to timely information and advice when a death occurs - and in the weeks and months afterwards, when the realisation of losing a loved one can sometimes become unbearable, we have supportive help available to help with loneliness, financial difficulties or any other issues that can arise as a result of losing someone close.

 

To get help and support please ask your surgery to talk to their Bereavement Support Officer - or click here to go to our self help page

 Carer advice and support 

As well as developing our bereavement protocol we knew that many of our patients were carers - for family or friends - and that not all of them were accessing any support for themselves in that role.

Our Carer Support Protocol has been developed with a lot of input from East Riding Carer Support Service and has resulted in each of our surgeries appointing and training a Carer Champion(s) whose role is to be available to any patient who is or becomes a carer.

 

There is a range of support that can be accessed - be it as simple as some-one to talk to right through to arranging respite care or help with medication or even understanding what finacial support is available,

 

Each carer and each circumstance is unique and individual and our teams will work with carers to ensure they know what and where to go for help and support

Where we are :

Location of Harthill PCN GP Practices

The map below shows the location of each of the member practices. Click on each place pin to find directions and link to each practice website 

Contact Harthill PCN

To find out more about Harthill Primary Care Network please continue to visit this website - we will update as developments happen.

You can also contact the Practice Manager of your  own local surgery to discuss how they are involved with the network.

You can find more about each of the GP surgeries within Harthill PCN by clicking on the relevant web links

Harthill PCN does not have a physical location so we will use this website to inform patients of the work we are doing and create links to network services our practices offer as these develop

Feedback

We are developing a feedback form (see example) so that if you have a message or a question for the network we want to be able to hear from you. 

This form is not yet set up and operational - we will update this area once the contact service is live : expected by end 2020

 

Please note: this form must not at any time be used for any personal or medical queries - nor as a way to communicate with or about your GP practice

Such queries must always be directed to your own surgery

Harthill PCN, as a network, has no responsibility for the services or the care given by individual surgeries and has no right of influence in the individual patients services delivered by them.

Your own practice team will be the ones able to help you with  such queries and they are always ready to help and support patients.

Example of our feedback form

general picture of a healthcare setting

“Of all the forms of inequality, injustice in health is the most shocking and inhumane.”

Dr Martin Luther King Jnr

Help yourself : a range of services you can access to support your healthcare

There are many ways people can take control of their healthcare - and many of which do not always need you to visit a nurse of doctor,

Looking after your mental health is just one of those areas where there are many resources you can access - either online or by telephoning a specialist service.

Carer Support Services, Exercise and Fitness, Weight Management : these are just some of the areas where patients can find information and support at their own pace and Harthill PCN wants to make as many of these as possible available to our patients through this website.

To find out more about self-help for patients in Harthill PCN please click on the link below 

©2020 Harthill PCN. Care across the ages